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Documentation

Everything you need to get started

Quick guides to help you launch, configure, and grow your ECU tuning portal.

Webhook API — events, signature, retries, Zapier

Full documentation sent after registration

When you sign up, you'll receive a complete documentation pack by email alongside your login details — including:

  • Quick Start Guide — live in 5 minutes
  • Admin Portal Guide — orders, billing, branding
  • Engineer Portal Guide — manual job workflow
  • Customer Portal Guide — order submission flow
  • Billing & Payments Guide — credits and top-ups
  • Domain Setup Guide — custom domain configuration
Start here

Quick Start Guide

Launch your branded ECU tuning portal in under 5 minutes. Step-by-step from signup to your first order.

Sent after registrationPDF →

Admin Portal Guide

Manage orders, users, billing, branding, and engineer assignments from your admin dashboard.

Sent after registrationPDF →

Engineer Portal Guide

Handle manual ECU jobs, manage your queue, upload processed files, and communicate with customers.

Sent after registrationPDF →

Customer Portal Guide

How your customers submit ECU files, track order status, and download results from their branded portal.

Sent after registrationPDF →

Billing & Payments Guide

Understanding files, top-ups, subscriptions, and how to configure payment methods for your customers.

Sent after registrationPDF →

Domain Setup Guide

Connect your custom domain to your Fixwave portal. DNS configuration, SSL, and verification steps.

Sent after registrationPDF →
Add-on

Escalation System Guide

How the Fixwave escalation add-on works — SLA timers, silent resolution, and billing for escalated files.

Sent after registrationPDF →
Professional+

Automation Guide

Automated ECU processing — supported file types, services, DPF/EGR/DTC removal, Stage 1/2 tuning workflow.

Sent after registrationPDF →

Ready to get access to all guides?

Have a question? support@fixwave.ai